You can cancel our Services anytime by calling us on the toll free number or by email [email protected], Our policy may include a refund but some restrictions may apply based on what membership you opted while signing up
Please note that once you contact us for the cancellation you agree to authorize us to stop your membership that may put a STOP to your identity monitoring, your credit monitoring, your Antivirus Product, Your access to Credit Reports.
If you have paid us for an annual membership then you qualify for the 60 days Refund, please call us or email us [email protected] and we'll issue a refund for unused remaining membership duration. Once you agree to Refund or Cancel your membership and you receive a refund, you agree that you will delete all copies of Software and Reports that you have downloaded. We may also disable the license to prevent further unauthorized use
If you are a member paying us on a monthly basis, then you can cancel the service so that you are not billed for the next month automatically but your services and protection will run for the remaining period of time. Please note that monthly members are NOT eligible for a Refund. Please call us or email at [email protected] and we'll take care of the rest.